Pro Tools and Pro Tools HD 10.0 on Mac OS X 10.6.x (“Snow Leopard”) and Mac OS X 10.7.x (“Lion”) — 10/13/11 7
Opening a Session with a QuickTime Movie as a Non-Administrator User Can Prevent the Movie from Playing Back (47053)
If you open a session as a non-administrator user and you do not have permissions for the QuickTime movie file, Pro Tools will
tell you that the movie file cannot be found and prompt you to relink. In the relink window the movie can be found and Pro Tools
will appear to relink to it but it will still not play back. For correct playback, make sure you have permission to use the QuickTime
movie file.
Some QuickTime Audio Formats Cannot Be Imported (58792 and PTSW-52226)
The audio from QuickTime movies with Apple Lossless or AMR audio compression cannot be imported into Pro Tools. Use Quick-
Time Pro or another application to convert the audio to another format prior to import.
Apple Lossless Codec Is Not Supported for Bounce to QuickTime Movie (PTSW-53198)
Pro Tools 7.3 and higher does not support the Apple Lossless audio codec. Choosing it from the Bounce to QuickTime Movie Au-
dio Compression dialog will result in a movie without usable audio.
48 kHz Bounce to MP3 in Pro Tools 7.x and Higher Results in a 44.1 kHz MP3 File (72617)
Bouncing to MP3 while using the “Highest Quality Encoding, Slower Encoding Time” setting with any bit rate other than 320 kbps
will result in a 44.1 kHz file. This is a known limitation of the encoder.
Changing the Genre Setting for the ID3 Tag Info when Bouncing to MP3 Results in an Error Message (PTSW-152856)
When bouncing to MP3, changing the Genre Info on the ID3 Tag more than once results in an error message. To resolve this issue,
close the error message, then close the MP3 window, and then click Bounce again.
Hourly –9073 Errors During Recording (PTSW-132654)
If you encounter –9073 disk errors at the same time every hour while recording in sessions with large track counts, you may need
to update Mac OS. To avoid this problem, check and install all OS related security updates through Mac Software Update.
With the Pro Tools Web Browser, Links to External Sites Do Not Work as Expected (PTSW-145325)
In the Pro Tools Web browser, navigating to external sites using links from Avid web pages (such as links to social networks like
Facebook and LinkedIn) may not work as expected. For the sake of security, the Pro Tools Web browser is restricted to avid.com
pages. If you want to browse sites other than avid.com, or share avid.com pages with friends, use the Launch Page in External
Browser feature to view the page in your default Web browser and navigate from there.
Pro Tools|HD Systems
Unable to Open Sessions Created with Pro Tools 7.4 or Lower that Use the Maximum Available DSP in Pro Tools 8.1 and Higher
(111490)
Since the surround mixer plug-in is installed by default with Pro Tools 8.1 and higher, some stereo sessions that use mono output
paths may use a different DSP allocation than in Pro Tools 7.4 and lower. Older sessions that use mono output paths and use all
of the available DSP and may not open in Pro Tools 8.1 or higher. The workaround is to remove the surround mixer plug-in from
the “Plug-Ins” folder and move it to the “Plug-ins (Unused)” folder so Pro Tools does not use the surround mixer to build your
mixer. This should make the necessary DSP available to open the session.
HD Native Systems
Audible Pops and Clicks when Changing Buffer Sizes (PTSW-125715)
Pops and clicks may occur when changing the Hardware Buffer Size (H/W Buffer Size) in the Playback Engine dialog while mon-
itoring live audio through HD Native hardware. Avid recommends not changing the Hardware Buffer Size while monitoring live
audio to avoid this problem. If you must change the Hardware Buffer Size while monitoring live audio, be sure to lower the mon-
itoring volume to avoid any possible damage to your speakers.
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