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Chapter 5 Troubleshooting 15
Windows Error Codes
If you are having a problem with one of your devices, and the Device
status box shows a Windows Error Code, refer to the following list of
error codes for guidance:
Error Code Description/Action
10
This code indicates that there is a problem with the 3
rd
Party PCI Card driver.
If necessary, contact the PCI Card’s manufacturer for updated
PNP compatible drivers. If all else fails, contact Mobility
Technical Support for further assistance.
On the Bridge: If you receive error code 12 on the first PCI to
PCI Bridge, call Mobility Technical Support.
12
On the PCI Card
: This usually means the memory, I/O, or
prefetch is more than has been allocated. Call Mobility
Technical Support.
28
(PCI Card)
The driver for the PCI Card is not installed on your system.
Reinstall the PCI Card driver following the manufacturer’s
instructions. If that fails to fix the problem, call the card
manufacturer for new drivers.
1
The PCI host card or expansion chassis are not working
correctly. Reinstall the PCI host card into the computer’s PCI
slot and recheck all cable connections. If the error code
remains, try another PCI slot. If you still have the error, call
Mobility Technical Support.
Other Codes
For all other error codes, call:
On the PCI to PCI Bridge:
Mobility Technical Support
On the PCI Card:
Card Manufacturer’s Technical Support,
after first verifying that the Magma expansion system is
installed properly.
If you are still having problems, contact Mobility Technical Support for
more help.
- ExpressCard/54 Module 1
- Table of Contents 3
- Preface 5
- Advisories 6
- Chapter 1 Introduction 7
- Pre-Installation Information 8
- Parts List 8
- Windows 9
- MacOS X 11
- Linux RedHat 9 11
- Identifying the Problem 16
- Device Manager Shows a Bang 17
- Upgrade BIOS 18
- Mobility eCard Patch 19
- Windows Error Codes 21
- Contacting Technical Support 24
- Magma Debug Utility 25
- PCIScope Software Utility 26
- APPENDIX A Compliance 29
- Mobility California, Inc 32
- PCI Expansion Products 32
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